Crab Shack just a fad, I hope.
I still may never understand the love for a corporate restaurant that resides within the Omaha masses, but trying to understand the newest “chain-of-the-month,” I reluctantly walked into Joe’s Crab Shack with some fellow restaurant buddies. We walked into the restaurant late on a Monday night, one week after opening night. As we walked into the restaurant, it looked as if a party of 200 people had just left, or an old west fight broke out, over a bad card game. It was that look you get, when your “restaurant ass” is handed to you, yes, that look.
Two of us walked in and the staff stared looking like we were “that table.” You know the ones that walk in 10 minutes before close, only these poor souls still had another three hours of service, as they closed at 2 a.m.
Now I can understand offering the public something that is unique, or offering extended hours, but what corporate moron thought it was a great idea to open until 2 a.m. on a Monday, in Omaha, located at West Roads Mall. Someone clearly did not do his or her research into the heartland. I will bet those hours change rather quickly.
Now the restaurant took over a previously closed “breastaurant” that failed to captivate an audience because they botched at least a dozen basic restaurant rules. However, that discussion is for another time.
Joe’s crab shack has been very successful in other cities I have lived in. The exterior of the building looks like a fishing wharf and has features like a color scheme that make it look worn and rustic. In other cities, you find large groups of motorcyclists love to hang out at “The Shack” but in Omaha, this place sure does look fancy for a Joe’s, almost too fancy.
Forget the service from an over caffeinated server, and the awkward hours the staff has to adjust to. The food was terrible, no not terrible bad for you, but just awfully overpriced and each dish did not deliver adequate flavor or look anything like the picture on the menu or the flashy commercials we see on TV. I will not even justify breaking down the dishes we tried; however, I will tell you what we had.
We ordered four of the signature steam pots, The Ragin Cajun, The Orleans, The Samuel Adams, and Old Bay Steam Pot. In addition, we ordered one classic sampler, which was a classic flop. I will say the andouille sausage and the great balls of fire were the only shining moments of our meal.
Finding good and bad places is my business, I wish I could support this restaurant, but when I see mom and pop restaurants close down, and see or hear 3-hour waits for a corporate restaurant I just do not get it. Well, I do get it, because as consumers we want excess, and we want every option available to us at our every whim, but for what? Conveniences, gluttony, the status quo, please, if you must try this place and other corporate restaurants, balance your dining dollar and make it count.