On, April 23rd, 2012, Progressive Auto Insurance Company renewed your customer service reporter’s faith in the concept of an honest insurance agency. Here are the details: On March 23rd, 2012, witnesses reported seeing a vehicle driving erratically in the Petworth community which includes Howard University, where the present writer has lived quietly for 22 years. The driver of the vehicle was said to have crashed into the present writer’s beloved Ford Taurus. Officer A. Figueroa of the Metropolitan Police Department arrived on the scene in front of the author’s residence to discover the twisted wreckage of what was one of Ford Motor Company’s most beautiful cars.
After completing a manuscript the present writer was asleep at 9:30 pm, as usual, on Friday night. Neighbors who were in their homes heard the loud sound of the crash. “I was in my kitchen when I heard what sounded like an explosion. I rushed to the living room to look out to the wreckage of the Ford Taurus,” said one kind neighbor, Mr. Jones, who frequently works in his flower garden in the evening and keeps a watchful eye on the community. Another neighbor saw the damaged hit and run vehicle, but she could not make out the license tag as the criminal fled from the scene.
The call from Progressive Auto Insurance came within minutes after the MPD officers completed their reports. The police report indicated that none of the eyewitnesses could give a clear description of the hit and run driver because the vehicle was going in excess of 60 miles an hour on a residential street. The car reportedly ran the stop sign only a block from Barnard Elementary School (speed bumps, please!) and picked up speed because there are no speed bumps on the street. The impact of the crash knocked the Ford Taurus into the sidewalk and bounced it back into the street, shattering the window shield and caving in the driver side door. Only minutes earlier the writer’s wife had exited the vehicle.
The Progressive Agent, Alyssa Langman, had already arranged for a tow truck to remove the Ford Taurus from the middle of the street within 45 minutes after the crash was reported by the police. A rental car was reserved and paid for less than eight hours after the accident and as soon as the Enterprise Car Rental Branch across from Howard University opened, Langman ordered a damage assessment of the Ford Taurus by Claims Representative Tom Abbott on April 2, 2012. Abbott’s report indicated that the hit and run driver had caused over $6,000 in damage to the one of first Ford Taurus vehicles produced after the rebranding of the franchise.
For a vehicle that was only driven for 2,000 miles in its first two years, a vehicle never driven over 22 miles per hour in the city streets of DC with an owner who has never smoked a cigarette of any kind, or taken a drink of alcohol, or beer, and had never used an illegal drug, the thought of some senseless, irresponsible, most likely drunk, or on drugs, driver crashing into a vehicle without leaving so much as an, “I am sorry,” was a very difficult thing to understand.
Officer Figueroa was as understanding as possible as she explained to the distraught owner, “Unfortunately these type of parked vehicle hit and run crashes happen all the time in DC,” she lamented. Imperial Auto Body of DC, Inc, located on 6420 Chillum Place, NW, (202) 882-4171 is one of the finest auto body repair shops in DC. Working to find the parts for the Ford Taurus vehicle was difficult but Tom Abbott assured the owner that they would not give up and the beloved vehicle would not be totaled. “It will be repaired like new,” Abbott said.
Well, the gentleman kept his promise. In a short 10 days Pat from Imperial Auto Body of DC, Inc, called to say the Ford Taurus had been repaired. In a breath taking example of how American hard work and ingenuity can overcome even the most callous acts of irresponsibility; the Ford Taurus was repaired like new. As the present writer and his spouse drove down Route 50 on Saturday April 21st, it was hard to tell the hit and run had ever occurred.
So there you have it. From the Metropolitan Police Department to Progressive Auto Insurance to Precision Insurance Agency to Enterprise Rental to Imperial Auto Body of DC, Inc; wonderful people with names like Sam, David, Pat, Gail, Tom, John, Alyssa, and Officer Figueroa, all worked to repair the damage from someone who relinquished responsibility. And the Ford Taurus rides again.
The car was restored perfectly. The only problem was the air conditioning was working perfectly on the day the car was hit and was not working after the repair.
Persons in Petworth can contact Progressive Auto Insurance through Precision Auto Insurance Agency located a few doors from the corner of Georgia Avenue and Eastern Avenue at the DC line. Call 301-587-5365 and ask for Gail. She will find you a policy before you, too, are the victim of the dreaded hit and run. Imperial Auto Body is recommended to any person who is the victim of a hit and run criminal. They cannot stop irresponsible people from hitting your vehicle; however, this small business can repair the damage.