Tshombe Brown a Portland resident and transplant from Washington State. One of the most valuable things I learned from Tshombe Brown in Part I and Part II of this series; was that sales are really not about sales. Closing the deal as they say, is about offering a service that is desired, needed and wanted. The wonderful perspective that Tshombe gave me was the idea that social media can be seen as a small town community, where everyone knows your name and your business.
His contagious laugh gave me the impression that he took joy and satisfaction that community like this over the internet does not have to be impersonal or cold, but can create deep long lasting relationships for business, friendship and as he said; “dare I say love, we all have heard of successful relationships built through the internet”. I didn’t want to interrupt him to say that my husband and I met using “PlentyofFish.com, a free online dating service. (now called POF)”
He continued, “That the world has become the town square of the past. What is fun about the connection online is that you can bring the relationship offline as well.”
When Tshombe was relocating to Portland from the Bellingham area, he used Biznik to find relationship with others who provided similar services. For those who do not know Biznik.com is a social media site for solo-entrepreneurs to connect online then create opportunities to meet face-to-face.
The Biznik connection allowed him to transition his business here with a much smoother transition. He found people who would show him the city, take him on tour to all the hot spots in town like the Pearl District. He received help from others to find a place to live, to shop, and to find services he needed. The cool thing about the whole experience is, he continues to be friends with these original connections. This was an excellent example of how social media, the Internet and online groups can make a transition to a new city much easier. What I found amazing was that people who we have never met before in person open their hearts and open their arms to our city here in Portland to help those in transition to feel so welcome and invited.
One of the points I wanted to make with Tshombe though, is not everyone has those experiences. I believe it has a direct reflection of who he is and how he connects with people. We can learn a lot from his beautiful childlike, loving openness, fun with a twist of spirituality that just warms your heart when you spend time with Tshombe over the phone, on the internet or face-to-face. We attract that which we are and the people Tshombe attracts are people who enjoy that enthusiasm and it feels good to be around him. Something I heard once and it has stayed with me all these years, is people don’t like you because how you feel, they like you because how they feel around you.
Tshombe gives a down-home, warm glow, when you meet him it is as if you feel like he’s inviting you to his living room, next to a warm fire and genuinely is interested in your contribution to the world. He has a way of putting you at ease, and feel at home, wherever you connect with him.
His last words for you are to “remember that success is a journey, where you can learn, grow and refine your definition of yourself to be flexible. Flexibility allows you to be what others need, and different people need different things at different times and in different ways.”
Being curious creating safe places where people can share their challenges allow you to deeply connect in a way that can truly make a difference in their world based on what is really need. He wanted to sum up the article by saying: “’Selling Is Coaching, helping other people get what they want’ and if you remember to (and marketing is the same) ask yourself how am I helping other people get what they want. If you do that, you can’t go wrong.”
You too can have that experience by meeting Tshombe on his radio show every Monday at 1pm (PDT) http://radio.sellingwithspirit.com .
Tshombe’s inspiring message is that every entrepreneur can and should make money AND meaning through effectively selling their products and services. “After all,” says Tshombe, “Spiritual Selling is all about Coaching, that is, helping people get what they want.”